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We only accept New and Unused product for Refund or Store Credit within 14 days from purchase. We reserve the right to charge a restocking fee of 15% on returned merchandise that requires additional labor to process. Not responsible for return shipping, nor any fees associated with return shipping. Defective Merchandise is to be handled by the Manufacturer. If the manufacturer does not handle your claim to your satisfaction, please contact us and we will be happy to assist you. Please note: We reserve the right to refuse any merchandise that is found to be free of defects. Shipping charges during checkout are ESTIMATES only, and in the event your actual shipping cost is higher than the estimate, your order will be placed on hold and our team will try contact you to collect additional shipping charges. If the shipping is less, you will be refunded the difference. -GIFT CERTIFICATES are NOT redeemable for cash -REWARDS POINTS- Earn $5 for every $50 spent towards purchases. Points expire after 90 days. Rewards Points may be used toward the purchase of products, not to exceed 50% of purchase amount. Points will not be earned on Gift Voucher purchases, shipping, taxes, discount coupons, store credits, labor, or product refunds, other restrictions and limitations may apply. Some items not eligible for reward or discount. Point calculations are based upon qualifying orders.